Automated invoices, low-stock alerts, payslip delivery, and drip campaigns — across 6 channels with delivery tracking, quota management, and Africa's Talking + Meta Cloud API built in.
Every channel is independently configurable per business, with per-channel quota enforcement and delivery tracking.
Meta Cloud API with HSM template management. Interactive approve/reject buttons. 24-hour session support. Kenya, Uganda, Tanzania, Ghana, Nigeria.
Africa's Talking primary with Twilio fallback. Auto phone normalisation (07xxxxxxxx → +254xxxxxxxx). SMS STOP opt-out flow.
Per-tenant SMTP configuration. Open + click tracking (1×1 pixel + link rewrite). Attachment support. HTML or plain text.
Real-time Pusher broadcast to your team's browser. Notification inbox with read/unread state. Persistent across sessions.
FCM multi-device push to iOS and Android apps. Device token management. Segmented targeting.
HMAC-SHA256 signed JSON POST to any endpoint. Automatic retry with exponential backoff. Delivery log per webhook.
Build campaigns with audience filters (by segment, location, spend tier), schedule sends, and track open rates, click rates, and delivery failures in real time.
iPOS ships with 30 system default templates. Override any with your own branded version. Use token helpers like {{customer_name}}, {{invoice_number}}, {{amount_due}} — and preview before sending.
Hello {{customer_name}},
Your invoice {{invoice_number}} for {{total_amount}} is ready.
Pay via M-Pesa: {{mpesa_shortcode}}
Due: {{due_date}}
Reply PAY for STK push or STATEMENT for account balance.
comm-high (2FA, receipts), comm-normal (payslips), comm-bulk (campaigns). Backpressure protection.
Real-time send volume, failure rate, bounce tracking, DLR callbacks from AT / Twilio / Meta.
Per-plan monthly limits. 80% warning notification. Hard block at 100%. Overage option per plan.
Per-event per-recipient rate limiting. Prevents duplicate sends and SMS spam complaints.
SMS STOP → opt-out. WhatsApp keyword routing (e.g. BALANCE → account query). HR leave quick-reply.
Public unsubscribe page (/comm/unsubscribe/{token}). Consent tracking. Opt-in method logging.
Weekly sales summary, monthly P&L, weekly attendance, low-stock digest — on your schedule.
D-30 renewal reminder through D+14 dunning sequence. Grace / soft-lock / hard-lock banners.
Primary SMS provider across 8 African countries. Shortcode and long code support. Kenya, Uganda, Tanzania.
WhatsApp Business with HSM template submission, approval tracking, and interactive button replies.
Each business configures their own SMTP. Open/click pixel tracking. Unsubscribe header auto-injected.
Cross-tenant delivery health, cost aggregation, quota burn rate, and channel failure alerts.